Appeals Process

​An applicant, candidate or Registrant may submit an appeal of an adverse ARDMS action or decision based on any of the following reasons: (Click on the tabs below to read specific appeal instructions.)

     a. The applicant/candidate was found to be ineligible to take or complete an examination;
     b. The candidate did not pass or successfully complete the examination due to the following reasons: (1) 
         disruptive examination conditions, (2) absence from an examination appointment due to a medical situation,
         (3) loss/bereavement, (4) inclement weather

An appeal must be made in writing and submitted by:
     • Uploading to MY ARDMS account. Upload new documents under “Uploaded Documents" under the "My
        Resources" tab. Select Pearson VUE Appeals; or
     • E-mail to appeals@ARDMS.org with the subject line of “Appeal”; or
     • Letter addressed to ARDMS, Attn: Appeal, 1401 Rockville Pike, Suite 600 Rockville, MD 20852-1402; or
     • Fax to (301) 738-0312, Attn: Appeal.

The grounds for appeals to the review panel are only for those stated in the previous sentence. Actions regarding ARDMS compliance policy may not be appealed to the ARDMS Review Panel.

 Determination of Eligibility

​An appeal regarding determination of eligibility to take an examination must be received by ARDMS within 30 days of the date that ARDMS mailed the notice denying eligibility to take the examination. The written appeal must identify the precise factual basis, applicable rules or examination conditions that are the basis for the appeal.

 Disruptive Test Center Conditions

​An appeal regarding disruptive examination conditions submitted to the ARDMS Review Panel must be received by ARDMS within 30 days of the date on which a disruptive examination condition or examination occurred. The written appeal must identify the precise factual basis, applicable rules or examination conditions that are the basis for the appeal.

 Loss/Bereavement

Appeals regarding absence from an examination appointment due to death must be submitted no later than 30 days following the date of the missed examination.


     • Death related appeals will only be considered for family members determined to be the
       Candidate’s immediate family. Immediate family includes grandparents, parents, spouse, child,
       sibling, step-parent, step-children, and in-laws.

     • Must include official documentation verifying the death and the Candidate’s relationship to the
       deceased family member, specifying the date of death.  Acceptable documentation includes an
       obituary, death certificate, and/or letter from attending physician.


All documentation will be reviewed and if required, additional documentation may be requested by the Program Support Analyst.


If a candidate fails to provide medical documentation that satisfies the requirements above, the candidate shall forfeit the examination fees for the missed examination and will be required to re-apply for the examination.


 Inclement Weather

​Appeals regarding absence from an examination appointment due to inclement weather must be submitted no later than 30 days following the date of the missed examination.  The written appeal must include documentation of the weather conditions in your area (i.e., copy of weather report from a local newspaper).


All documentation will be reviewed and if required, additional documentation may be requested by the Program Support Analyst.


If a candidate fails to provide documentation that satisfies the requirements above, the candidate shall forfeit the examination fees for the missed examination and will be required to re-apply for the examination.

 Medical Situations

​Appeals regarding absence from an examination appointment due to a medical situation must be submitted no later than 30 days following the date of the missed examination. The written request must include:

  1. The candidates name, ARDMS Number, name of the missed examination and examination date.
  2. Be in writing on the letterhead of the facility at which the candidate received treatment, date candidate can resume normal activity, and signed by the physician or other healthcare professional who provided such treatment.
  3. For previously scheduled or "elective" treatment, explain the circumstances that prevented the candidate from scheduling the treatment for a time other than the date of the examination; and
  4. Specify the dates on which the candidate was incapacitated such that he or she could not be present for the examination, including the date on which the candidate received treatment for the medical condition that resulted in his or her absence from the examination.

All documentation will be reviewed and if required, additional documentation may be requested by the Program Support Analyst.


If a candidate fails to provide medical documentation that satisfies the requirements above, the candidate shall forfeit the examination fees for the missed examination and will be required to re-apply for the examination.