ARDMS

Rescheduling Examinations

Candidates may reschedule the date and time of their examination any time during the 90-day eligibility period subject to the following policy: Reschedule an appointment by notifying the testing vendor at least 96 hours prior to the scheduled examination date.

Examination Extensions

Candidates who are unable to schedule within the 90-day eligibility period can request a one-time 60-day extension for each examination. Requests for an extension must be made at least 96 hours prior to the end of the eligibility period. To request an extension, follow the steps below:

1. To request an examination extension, please log in to your MY ARDMS account and once in your account, select "Exam Extension" from the "Exam Requests" menu option.
2. must be received no later than 96 hours prior to the end of the current eligibility period
3. are granted only one time

If you already have a scheduled appointment, you must call the testing vendor at least 96 hours prior to the scheduled examination and notify them that you are cancelling your scheduled appointment. See Examination Cancellations Policy below.

The entire examination fee is forfeited if the request is received too late, an appointment is never made, or the applicant does not keep a scheduled appointment.

Examination Cancellations

To cancel an examination and receive a partial refund, please log in to your MY ARDMS account and once in your account, select "Exam Cancellation" from the "Exam Requests" menu option. Your request must be received in the ARDMS office no later than 96 hours prior to either the last date of the eligibility period or the scheduled examination appointment time.  ARDMS will refund your examination fee, less the $100 USD processing fee, per examination. If the cancellation request is received after the 96 hour window, the entire examination and processing fees are forfeited.

If an examination appointment has been made, the candidate must also contact the testing vendor to cancel the scheduled appointment no later than 96 hours prior to the scheduled examination appointment time. The candidate will receive a cancellation number from the testing vendor.  The appointment cancellation number must be included in your request for cancellation and partial refund to ARDMS.

Candidates who arrive late for a scheduled appointment or do not show up for a scheduled appointment will forfeit all examination fees (including the processing fee). Candidates who do not cancel their examination within the specified timeframe and/or do not appear for an examination are considered no-show candidates and forfeit all fees.