Whitelist is a list of email addresses whose messages you want delivered to your inbox and not filtered to your bulk email folder.
Incorrect settings could have your email provider sending ARDMS emails to your junk folder. Instructions for whitelisting our email address will depend on the specific email provider you are using. You should be able to find whitelisting instructions by accessing your email provider’s help files, instruction manual or customer support. Even if you are currently receiving our mailings, following their recommendations should prevent future problems.
In most cases, adding the following email addresses to your address book, safe list, whitelist or contact list will be sufficient.
If our mailings are not getting to your inbox, then we suggest checking the spam, bulk or junk folder. If you find our mailing, then you will need to find a way to inform your mail application that it is not spam. Most likely, the course of action is to select our mailing and click on the “Not Spam” or “Not Junk” button.
Adapted with permission from the Association of Strategic Marketing.